Privacy Policy

DAVAN Digital (DAVAN Enterprises Pty Ltd, ABN 70 690 387 850) is a Perth-based integrated marketing and digital agency. This policy explains how we collect, use, store and disclose personal information through our website (davan.digital) and in the course of providing our services.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging our services, you consent to the practices described in this policy.

Information you give us directly:

• Contact details you submit through our website contact form, including your name, business name and email address.
• Information about your business and its goals that you share with us through the contact form, by email, by phone or in meetings.
• Information provided during a client engagement, such as billing details, project briefs and access credentials you choose to share with us.

Information collected automatically:

• Website usage data collected through Google Analytics 4 and Google Tag Manager, such as pages visited, time on site, approximate location, device and browser type, and how you arrived at our site.
• Technical data such as IP address and cookie identifiers.

We do not knowingly collect personal information from anyone under 18, and out website and services are not directed at children.

Our website uses cookies and similar technologies to understand how visitors use the site and to improve it. Analytics data is collected in aggregated form and is not used to personally identify individual visitors.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser opt-out tool. Disabling cookies may affect how parts of the site work.

• To respond to you enquiry and provide you with information you have requested.
• To deliver, manage and improve our services during a client engagement.
• To operate, analyse and improve our website and marketing.
• To send you information about our services where you have asked for it would reasonably expect it, with the option to opt out at any time.
• To meet our legal and regulatory obligations.

We do not sell personal information, and we do not use your information for purposes unrelated to the ones above without your consent.

We share personal information only where needed to run our business and deliver our services:

• Service providers that support our website and operations, such as hosting, content management, analytics, email and customer relationship management platforms.
• Trusted delivery partners who assist us in providing services to clients, under obligations of confidentiality.
• Professional advisers such as accountants, insurers and lawyers, where required.
• Government agencies or regulators where the law requires it.

Some of the providers and partners we work with store or process information outside Australia. This includes technology providers based in the United States (such as our website hosting, content management and analytics platforms) and delivery partners in Indonesia who assist with certain client work.
Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles it in a way consistent with the Australian Privacy Principles.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes access controls, reputable third-party platforms and secure transmission of data.
We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which it is deleted or de-identified.

If we send you marketing communications, every message will include a simple way to unsubscribe. You can also opt out at any time by contacting us using the details below, and we will action your request promptly.

You can ask us for a copy of the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time. We will not charge you for making a request.

If you believe we have mishandled your personal information, please contact us first using the details below and we will investigate and respond within a reasonable time.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

We may update this policy from time to time. The current version will always be available on our website, with the date it was last updated shown at the top.

DAVAN Digital
Email: team@davan.digital
Perth, Western Australia